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Smud Customer service, Toll-Free Phone number, Postal Address, Social profiles, Email

Smud Customer Care service, Toll-Free Phone number, Postal Address, Social profiles, Email- SMUD is a short form of Sacramento Municipal Utility District and it is a company which runs the business of providing electricity to Sacramento County, California. The company serves to the residential, commercial, and industrial customers. The company was founded in 1923 and is headquartered in Sacramento, California. Here we are showing you all the possible ways to contact them.


  • Arlen Orchard – Chief Executive Officer and General Manager
  • James A. Tracy – Chief Financial Officer
  • Paul Lau – Chief Grid Strategy & Operations Officer
  • Gary King – Chief Workforce Officer
  • Frankie McDermott – Chief Generation & Grid Assets Officer


 Phone Numbers:

  • To report an outage, call 1-888-456-7683
  • Residential customers (English): 1-888-742-7683
  • For residential customers (Español): 1-866-651-4420
  • Business customers: 1-877-622-7683
  • TDD number for the hearing-impaired:1-916-732-6630

Energy efficiency loan contacts

  • For existing loan customers: 916-732-5081
  • To apply for a new loan: 916-732-5472


  • Customer phone service- Mon. – Fri., 7 a.m. to 7 p.m
  • Customer lobby service- Mon. – Fri., 8 a.m. to 6 p.m
  • Business offices – Mon. – Fri., 8 a.m. to 5 p.m

Email: customerservices@smud.org


Sacramento Municipal Utility District

Customer Service Center

6301 S St

Sacramento, CA 95817

Postal Address:

P.O. Box 15830

Sacramento, CA 95852-0830

 Report a problem

  • Outages: 1-888-456-7683
  • Downed or damaged power lines or poles: 1-888-456-7683 or 911
  • Power theft: 916-732-6594
  • Graffiti on SMUD equipment: 916-732-6043

To file A Claim:

Sacramento Municipal Utility District

Attn: Claims – MS A255

P.O. Box 15830

Sacramento, CA 95852-0830

You can also fax your claim to 916-732-5207 (include all attachments)

FOR MORE DETAILS: If anyone wants to get more contact information then they can visit this link and also you can ask questions- @contact-us


FACEBOOK: @mysmud

Facebook is the best way to contact them. You can follow them and you can also write your views on their timeline. If you want to like their page then visit their page via the above link.


This Company has their Twitter account where they always update their latest information about their new offers. You can tweet them at @SMUDUpdates and also follow them. Currently, they have 19.5K followers.

INSTAGRAM: @mysmud

They run their Instagram account where they have over 1.0K followers who always follow them. If you want to follow them then visit the above link.

YOUTUBE: @Channel

They have their YouTube Channel where updates their videos. You can leave a comment with your question and Whatever you want to say them. If you want to watch their videos then you can use the given link.


They have an account on Google+ in which they have engaged a number of followers. If you want to follow them then you can visit the given link which is given above.


They have an account on LinkedIn also in which they have acquired more than 6.0K followers. If you want to follow them then you can visit this link which is given above.


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1 Comment

  1. This bill out of control i run nothing not even my porch lights, why is my bill 3 times what it was
    i am disabled and can not pay it so turn it off i have a generate. this is I dont have the words
    been in this home over 20 years. Is solar killing you or what.

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