Zappos.com Customer Care service Phone number, Office Address, Toll-Free, Social profiles, Email- Zappos. com is an online store for shoes and clothing which is based in Las Vegas, Nevada. This Zappos company is the subsidiary company of Amazon. com. It was established on 12 July 1999 by Nick Swinmurn. They offer free shipping and free return shipping with a 365-day return policy. This company provides over 1000 brands, over 100,000 styles, and over 3 million items from our warehouse full of shoes, clothing, handbags, and accessories.